De-escalation and Occupational Violence and Aggression training

De-escalating challenging behaviour is critical to building a robust and safe environment that protects everyone involved in sport. This course will develop vital skills in managing challenging behaviours from a variety of stakeholders.

Participant outcomes include:

• Enhanced situational awareness
• Recognising early signs of escalating situations
• Manage emotions and communicate effectively in aggressive situations
• Implement de-escalation strategies while maintaining composure
• Enhance confidence in managing aggressive situations
• Use appropriate verbal and non-verbal communication in aggressive situations
• Learn how to address different types of aggressors, including those influenced by drugs or alcohol.

Note: There is a maximum of 25 participants per course and will be first come first served. 

To register for this event, please click the blue button above.

Access the Murray Rooom on Level 2.